Our Terms & Conditions
Fees & Charges
* No Call Out Fee, but attending any job will incur min 30min charge
* Any fault finding/investigation will incur minimum 30min charge
* Cancellations must be made at least 24hrs prior via email or telephone call, otherwise minimum charge will apply.
* All jobs are paid on completion unless otherwise agreed in writing or with the office, we accept cash, cheque, Eftpos & Credit cards cost over $300 paid with Credit card will incur 2% surcharge.
Hot Water Replacement
Other Models & Makes Available
* Replacement Hot Water Units are to be same or similar (i.e. your existing 170L Gas Hot Water Unit replaced with new 170L Gas Hot Water Unit.
* Tempering Valves are required on all installations where there is a change in type or capacity of hot water system.
* Heat Pump - Price includes STC rebates subject to condition.
* Price does not include replacement valve wear.
* Existing system must be in compliance with current standards and plumbing by-laws.
* Minor Blockage: is a blockage that can be cleared using hand tools i.e. Plunger/hand rods.
* Major Blockage: is a blockage that requires the use of an drain machine or high pressure jet machine.
* Quotes must be in writing & issued by a fully licenced plumber and like for like. Free quotes are provided by phone only.
* This offer is not in conjunction with any other offer or deal.
* Plumb it Right Pty Ltd has the right to refuse any quotes and will not accept verbal quotes.
Online Booking Terms & Conditions
* Online Bookings are NOT TO BE USED FOR EMERGENCY CALLOUTS. Plumb it Right do NOT gurantee that a licensed Plumber will attend to your online booking in less than 48 hours. Most times we will book your job within 48 hours. Plumb it Right will always contact you first by phone to confirm your booking date. Your preferred Day/Time is not a guaranteed booking, it is used to enable Plumb it Right to schedule a booking date that is mutually agreeable between You and Plumb it Right. All Emergency Callouts are EXEMPT from any booking discounts and MUST be booked directly with our Business BY PHONE ONLY. No exceptions apply.