Nicholas Vinson 1 days ago

Very happy with the installation of the iStore 270L Heat Pump by John. The tank integrates well with the Solar/Battery. The price was very competitive.

Robyn Whitaker 2 weeks ago

Great experience all round - thank you John

Response from the owner

Hi Robyn,It’s fantastic to hear that you had a great experience with us all round! That’s exactly what we aim for at Plumb It Right — making the entire process as straightforward, stress-free and positive as possible, from the first conversation through to completing the job.John really appreciates your kind words and is glad he could make the experience a great one for you.Thank you again for choosing Plumb It Right and taking the time to share your feedback. Your support means a lot to our small local business, and we’re always happy to help whenever you need us in the future.– John, Plumb It Right

Grant Smith 2 weeks ago

Great to deal with. Good communication, arrived on time and excellent workmanship. Highly recommend John

Response from the owner

Hi Grant,Thank you so much for the fantastic review! We really appreciate you taking the time to share your experience. It’s great to hear that you found John easy to deal with and that his communication, punctuality and workmanship all met your expectations.John takes a lot of pride in keeping customers informed, arriving when he says he will and making sure every job is completed to a high standard. It’s wonderful to know these things stood out to you throughout the process.Your recommendation means a great deal to us, especially as a small local business where word of mouth is so important.Thank you again for choosing Plumb It Right and for your kind words. If you ever need any plumbing assistance in the future, please don’t hesitate to get in touch — we’d be more than happy to help!– John, Plumb It Right

Peter Griffihs 1 months ago

Did a really nice job, nice clean install, looks better than the old installation.

Response from the owner

Hi Peter,Thank you so much for the great review We’re really pleased to hear you’re happy with the finished job. John takes a lot of pride in making sure every installation is not only completed correctly but is also neat, clean and professionally finished. It’s especially great to hear that the new installation looks even better than the previous one — attention to detail and quality workmanship are really important to us. Thank you for choosing Plumb It Right and for taking the time to leave your feedback. We really appreciate your support and are always happy to help with any future plumbing needs. – John, Plumb It Right

Hayden Annett 1 months ago

Great service, very friendly and well priced.

Response from the owner

Hi Hayden,We really appreciate you taking the time to share your experience. Providing friendly, reliable service along with fair and competitive pricing is something we pride ourselves on, so it’s great to hear we hit the mark.Your support means a lot to our small local business. Thanks again for choosing Plumb It Right, and if you ever need a hand with any plumbing or hot water needs in the future, we’re always happy to help.– John, Plumb It Right

Tim Moulds 1 months ago

A no fuss, tell it how it is, old fashioned plumber. John did a fantastic job at a very good price that included everything up front with no surprises. Very knowledgeable tradesman

Response from the owner

Hi Tim,Thank you so much for the fantastic review We really appreciate your kind words. Being described as a “no fuss, tell it how it is, old-fashioned plumber” is a compliment John will definitely appreciate! Providing straightforward, honest advice and doing the job properly without making things more complicated than they need to be is exactly how we like to work.We’re also pleased to hear you were happy with the price and our upfront approach. We believe customers should know exactly what they’re paying for, with clear pricing and no unexpected surprises once the job is underway.Thank you for recognising John’s knowledge and workmanship and, most importantly, for trusting Plumb It Right with the job. Reviews and recommendations like yours mean a great deal to a small local business.Thanks again for choosing Plumb It Right — we’ll be here whenever you need us.– John, Plumb It Right

Raymond Deng 2 months ago

John was very friendly and did a great install of our new heat pump hot water system. I would recommend!

Response from the owner

Hi Raymond,Thank you so much for the great review and recommendation We’re really pleased to hear you had such a positive experience with John and that you’re happy with the installation of your new I-Store heat pump hot water system. John takes a lot of pride in providing friendly, professional service and making sure every installation is completed neatly and to a high standard.We truly appreciate you choosing Plumb It Right and taking the time to share your experience. Recommendations like yours mean a lot to our small local business.We hope you enjoy your new I-Store heat pump and all the benefits it brings. If you ever need anything in the future, we’re always happy to help!– John, Plumb It Right

Phil Clarke 2 months ago

Had a istore heatpump installed by John, (plumb It right). John is informative about the job and willing to talk through options available. Taking time out of his day to talk about the job is fantasti… Read more

Lauren 2 months ago

John was fantastic to deal with, prompt and clear communication and replaced our gas HWS with an elec heat pump within a few days when the old one dies suddenly. Would recommend to anyone who asks.

Response from the owner

Hi Lauren,Thank you so much for the fantastic review and recommendation We’re really glad we could help when your old gas hot water system suddenly gave up! Being without hot water is never ideal, so John always tries to respond quickly, communicate clearly, and get a suitable replacement installed as soon as possible.It’s great to hear you were happy with the price and that we were able to replace your old gas system with a new electric heat pump within just a few days. We always aim to provide honest advice, competitive pricing, and make the whole process as simple and stress-free as possible.We especially appreciate you saying you’d recommend us to others. Recommendations like yours are incredibly valuable to a small local business and genuinely mean a lot.Thanks again for choosing Plumb It Right, and we hope you enjoy your new heat pump and reliable hot water for many years to come!– John, Plumb It Right

Mike O 3 months ago

Friendly competent and tidy

Response from the owner

Hi Mike,Thank you so much for the 5-star review We really appreciate your kind words. Being friendly, delivering quality workmanship, and leaving every job clean and tidy are values we take pride in, so it's great to hear that this was your experience with us.Thank you for choosing Plumb It Right and for taking the time to leave a review. Your support means a lot to our small business, and we look forward to helping you again whenever you need us.– John, Plumb It Right

Rod McAlpine 3 months ago

John supplied and installed our Istore 180L Heat Pump HWS on July 23rd 2026.We found John to be very friendly and he communicated precisely on our installation.As a retired tradesman, I was impressed … Read more

Response from the owner

Hi Rod,Thank you so much for taking the time to leave such a detailed and thoughtful review We really appreciate you sharing your experience and are delighted to hear you're happy with both the installation and the performance of your new iStore 180L Heat Pump. It’s fantastic to know that the system is already delivering the efficiency and savings you were hoping for, especially when paired with your solar system.John will especially appreciate your comments about the workmanship and attention to detail. Receiving that kind of feedback from a fellow retired tradesman is a real compliment and something we're very proud of. We believe that clear communication, quality workmanship, and leaving every job neat and tidy are just as important as the installation itself.We're also pleased the installation process ran smoothly, from removing the old gas system through to commissioning your new heat pump. Hearing that you've now been able to disconnect from gas altogether and are on track for significant long-term savings makes the job even more rewarding.Thank you again for your recommendation of both Plumb It Right and the iStore Heat Pump Team. Your support means a great deal to our small business, and we're always here if you need any assistance in the future. Enjoy your free hot water!– John, Plumb It Right

Moussa El Karakizi 3 months ago

Great work and honest and friendly advice, they did it right, thanks.

Response from the owner

Hi Moussa,Thank you so much for the fantastic reviewWe really appreciate your kind words. It’s great to hear you were happy with both the workmanship and the honest, friendly advice. We believe in taking the time to explain the best options, providing straightforward recommendations, and making sure every job is completed to a high standard.At Plumb It Right, our goal is to do every job properly the first time, so hearing "they did it right" means a lot to us. Your support and recommendation are greatly appreciated.Thanks again for choosing Plumb It Right. If you ever need us in the future, we’re always happy to help.– John, Plumb It Right

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ACN 165 812 377 ABN 70 165 812 377
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Perth Plumbers Blog

Recent Posts

ACN 165 812 377 ABN 70 165 812 377 PL 8296 | GF 012503 | BF 2285

ACN 165 812 377 ABN 70 165 812 377
PL 8296 | GF 012503 | BF 2285